MedSecure Health Systems
Healthcare
HIPAA-Compliant Messaging for 500+ Healthcare Workers
Challenge
MedSecure needed to replace their aging pager system with a modern messaging solution that maintained HIPAA compliance. Their staff was using personal phones for patient discussions, creating compliance risks.
Solution
Deployed Chai.im across all departments with enterprise SSO integration. Custom retention policies ensure messages are archived per regulatory requirements while maintaining end-to-end encryption.
Results
"Chai.im gave us the security and compliance features we needed without sacrificing usability. Our staff actually wants to use it."
— Dr. Sarah Chen, Chief Medical Information Officer